Listen to the Customer Service Rep Who May Just Be the DevilListen to the Customer Service Rep Who May Just Be the DevilYou'll think good customer service is an oxymoron more than ever after listening to this testy exchange.Staff WriterStaff Writer
Cable Customer on Hold for 3 Hours Endures Real-Life NightmareCable Customer on Hold for 3 Hours Endures Real-Life NightmareTrying to cancel your cable service is almost as tough as getting in touch with the cable company.Drew WeisholtzDrew Weisholtz